Pinnacle Cart Review 2013 – Nutshell
Pinnacle Cart happens to be one of the popular shopping cart solutions in the market. The company offers a 14 day free trial period for merchants to set up their store which is pretty easy to do. The cart comes with plenty of features but the overall design of the ecommerce software makes it easy for new or seasoned merchants to get around.
O, Yeah! Services and features clearly stated on website. Easy to use and not complicated to set up an online store. Comes integrated with popular business applications and easily links to major companies like Amazon, eBay, Yahoo Stores, GoShopping and NexTag. Accredited an A+ rating for business by BBB. Has a QR Code Generator and Control Panel is easy to navigate. Design services are offered for the convenience of merchants who want something custom designed for their business.
O, No! Watch out for the $49 Setup Fee if you choose either the Limited or Basic Plan. Better not to cram important stuff like shipping and payment methods into the last step of the Quick Setup.
TEDN Overall Pinnacle Cart Review 2013 Score: 6.55
Good : Every package allows unlimited products to be uploaded on to the store.
However, disk space and traffic is limited so you may want to find out the total size of all your product images to ensure that you don’t get stuck halfway if you were to choose the Limited or Basic Plan.
Pinnacle Cart is integrated with Intuit but this is not available for those taking the Limited Plan.
Source code is also not available for those on Limited and Basic Plan. Those who want to do more with their Pinnacle Cart hosting like uploading flash content and files may need to check on disk space usage to pick the appropriate plan.
Watch Out : Pricing looks reasonable until I noticed that there’s a Set Up Fee of $49 for Limited and Basic Plan. For Upgraded and Premium Plans, the fee is waived. I noticed that other shopping cart providers like InstanteStore don’t even charge any setup or transaction fees. Wonder what the setup fee is for since you’ll have to setup your own store.
Pinnacle Cart has a preferred payment gateway partnership with Chase Paymentech. Merchants who prefer to use other payment processor could check out the 28 payment gateways that are integrated with the solution and pick the ones that fit their needs.
The company offers Design and Development Services to complement their ecommerce solution. Merchants could even request for their own custom designed store by contacting the company.
Premium And Custom Themes
For those who do not like the free design themes that come with the online store, they could choose one of the Premium Themes (professionally designed and ready) that starts from $395 (up to $1295) or opt for a completely Custom Designed Theme (design starts from scratch) which starts at $750 (up to $3000).
Signing up for the free trial was easy. By providing your relevant information, the company offered a life time, no-cost access to 50,000 Doba products. Doba is a popular drop ship company with over 1 million products. It may not mean anything to you if you are not interested to sell any of the 50,000 products offered by Doba in your own online store.
There’s a Quick Start Guide with 8 steps to complete for your store set up.
Selecting Your Skin
Anyway, after keying in the relevant info, the solution will prompt you to pick a theme. They call it a ‘skin’. Basically there are only 28 skin selections for you to pick one for your store. The designs are nothing to shout about. Remember to click on ‘Activate’.
There are 8 different category layouts for you to pick on how you want your store category to be displayed.
Next will come the product category selection. There are 5 styles to choose from on how you want your product page to look like.
Checkout Process Selection
The 5th step would be to choose how you want your store’s checkout process to be like. I’d suggest that you go with the recommended choice.
Search Engine Optimization
Well, that’s nice that the default setting was to turn on your SEO but it doesn’t help for new merchants who may not know what to do when they get to this screen.
Note : Folks at Pinnacle Cart could give some examples so merchants have an idea on what they need to input instead of leaving it blank.
Testing Categories And Products
Merchants get to decide whether they want to keep the sample products and categories that came pre-populated with their online store or to have them removed. I’d recommend keeping them for new merchants so that you can have a good idea on what your store will look like. However, for the more seasoned merchants, you could choose to have the sample stuff removed with a click of the button.
Are We Really Done?
I was anticipating that all the payment gateway and shipping setup would be part of the 8 step guide setup but was surprised to find them all in the last step of the setup guide along with the category and product adding! Seems to be quite a rush to get you to set up everything in one last page.
Anyway, the Control Panel is neat with everything laid out properly. You won’t be able to get lost or feel too overwhelmed with the options available.
Extra Stuff – QR Codes
This ecommerce solution comes with a QR Code generator where it can create a QR Code for each product that you sell on your store. It could also create a different QR Code for mobile or tablet users to scan if they wish to purchase the product. Thought this was pretty neat.
Adding Categories And Products
This was pretty straight forward and simple. Like I mentioned earlier, remember to maintain the pre-populated sample products and categories when you setup your online store so that you could make the changes faster. I basically edited a category and added a new product and the process was easy and fast.
Social Sharing Setup
Options are clearly displayed for merchants to pick the social applications they wish to use with their online store.
Good stuff : There’s even an option for merchants to allow their customers to sign in to their account with their Facebook account.
Pinnacle Cart Apps
There’s plenty of apps or features that merchants have access to in this shopping cart. Those with a huge inventory could link Stone Edge Order, Webgility eCommerce Connector or Quickbooks to the solution.
Those with Doba and DollarDays accounts could easily import products to the store.
Good stuff : The solution also comes integrated with Shopzilla and WholeSaleCentral. It’s also linked with Amazon, eBay, Yahoo Store, GoShopping, PriceGrabber and NexTag so that you can push your products there easily.
I like the Customer Support page as everything is clearly outlined. You can reach customer service by calling a toll free number or by submitting a ticket. The Knowledge Base is clearly written out with relevant topics and there are Video Tutorials to help along the way.
An easy to use ecommerce solution. Quick setup process may need some revamping to make it more practical. Requires more free template designs for new merchants to pick. Will help if examples are provided in the SEO section in the Quick Setup. Overall, the cart is easy to use and pleasant to look at. It was also pretty smooth to get things done and did not come with any complications.